Privacy notice
How we use business information and personal data, and how to correct or remove a listing.
JustNearby is operated by Systra AI Ltd, registered in England and Wales, company number 16068749. Registered office: 4 Pallister Road, Clacton-on-Sea, England, CO15 1PQ. Systra AI Ltd is the controller of the personal data described here. Email hello@webfreezee.co.uk about your data; Webfreezee looks after this mailbox for Systra AI Ltd.
Business listings
Listings show business information: a business name, what it does, where it is and how to contact it. We collect it from the business's own website and from official public registers: Companies House, the Food Standards Agency's food hygiene ratings, the Care Quality Commission's care directory, DVSA's MOT test centres, the Charity Commission's register of charities and the NHS Organisation Data Service. Register data is public sector information licensed under the Open Government Licence v3.0. We don't copy other directories, review sites or map services. Our lawful basis is legitimate interests: running a useful public directory of local businesses. We've weighed that against the interests of the people behind the businesses, and keep a written assessment. We record where each listing came from and when we last checked it.
Some businesses are sole traders, so a listing can include personal data. We only publish contact details the business already publishes for customers. Email addresses we find are never shown on the site. For charities we show only the town and website, never the contact address or phone on the charity register, which often belong to a trustee. We leave out care services in people's own homes, such as supported living. We use them only so the owner can claim the listing and, where the law allows, to tell them about it.
We keep a listing while the business is trading and listed, or until it's removed. A removed listing stays removed: we keep a short record of it so the next update doesn't add it back.
Removing or correcting a listing
You can object to a listing at any time. Use the “Report or remove this listing” link on its page, or email hello@webfreezee.co.uk. We look at removal requests within two working days and act within one month at the latest.
Emails from us
We follow UK GDPR and PECR. We email limited companies about their listing with a clear way to opt out, and sole traders and partnerships only with their consent. We never sell data.
Your account
If you sign in, we keep your email address and which listings you manage, to provide the account you asked for (contract). Sign-in codes expire after 15 minutes. A cookie keeps you signed in for up to 30 days. Ask us to close your account at any time and we'll delete its details.
Messages and reviews
If you message a business through its listing, we send your name, contact details and message to that business by email and keep a copy in its owner's account, so the owner can reply (legitimate interests). It's deleted if the listing is removed.
If you write a review, we show the name you choose, never your email, and keep the review while it's published (legitimate interests). You can change your review at any time, or ask us to delete it.
Visitors
We count listing views and clicks, without cookies, to show owners how their listing performs. We don't use advertising trackers. When you use “Near me”, your location is used for that search only and isn't stored. Street maps load map images from OpenFreeMap (openfreemap.org, using OpenStreetMap data), which receives your IP address to send them; no cookies are set. See cookies.
Who processes data for us
- Cloudflare, which hosts and delivers the website.
- Supabase, which hosts our database and file storage.
- Resend, which sends our emails.
- OpenFreeMap, which supplies the street map images.
Some of these providers may process data outside the UK. Where they do, they use safeguards recognised under UK law, such as the UK International Data Transfer Addendum.
Your rights
You can ask for a copy of your data, ask us to correct or delete it, or object to how we use it, by emailing hello@webfreezee.co.uk. You can also complain to the Information Commissioner's Office at ico.org.uk.
See also our terms. Last updated 10 November 2026.