Questions and answers

How JustNearby works, for people looking for a business and for business owners.

Finding a business

How do I find a business?

Search by what you need and where, such as “plumber” and “Diss”, or browse by category or town. Near me uses your location if you allow it; we don't store it.

Do I pay to contact a business?

No. Call, email or visit them directly. We don't take a fee from you or from them for your enquiry.

Where do the details come from?

From each business's own website, owners who claim their listing, and official public registers: Companies House, food hygiene ratings, the Care Quality Commission, DVSA MOT centres, the Charity Commission and the NHS. We don't copy other directories or Google.

Who can write reviews?

Anyone who has used a business and signs in with their email. Owners can't review their own business, and every review must be about a real experience. Our review policy has the details.

What does “Verified” mean?

The owner has claimed the listing and proved it's theirs, usually with an email at the business's own address or domain.

What does “Ad” mean?

A sponsored place: the business paid to appear at the top of that page. Everything else is in its normal order.

For business owners

How do I get listed?

Search for your business. If it's there, claim it free. If not, add it; we check new listings within a working day.

What do I get free?

Your own page, your logo, a followed link to your website once claimed, services, areas, hours, registrations, reviews with replies, and daily stats.

How do I change my details?

Sign in, open My listings and press Edit. Changes show within a few minutes.

How do I remove my listing?

Use “Report or remove this listing” on your page, or email us. We act on removal requests within one month at the latest, usually within two working days.

What do Enhanced and sponsored places cost?

Enhanced is £5 a month or £50 a year. A sponsored place is £5 a month more. See pricing.

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